Shipping Policy
Effective Date: 02/03/2026
1. Introduction
At SCENTFLEX DISTRIBUTION PRIVATE LIMITED, we strive to deliver your agricultural products safely, efficiently, and on time. This Shipping Policy explains how we handle shipping, delivery timelines, charges, and other related details.
By placing an order or requesting a quotation, you agree to the terms outlined below.
2. Shipping Regions
We deliver across India. Major delivery regions include:
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North India
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South India
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East India
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West India
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Union Territories
For remote or rural locations, delivery may take longer. Please contact us for availability in your area.
3. Delivery Time
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Standard delivery time: 3–10 business days depending on product type and location.
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Delivery for bulk orders may take 7–15 business days.
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Delivery timelines may be affected by seasonal demand, weather conditions, or transportation delays.
We will notify you in case of any expected delays.
4. Shipping Charges
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Shipping charges vary based on order size, product type, and delivery location.
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Charges are calculated at the time of quotation or checkout.
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Free shipping may be offered for orders above a certain quantity or value (as advertised on the website).
5. Handling and Packaging
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All products are securely packaged to prevent damage during transit.
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Seeds, fertilizers, chemicals, and farm equipment are packed according to safety and regulatory standards.
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Fragile or perishable products may require special handling and will be labeled accordingly.
6. Order Tracking
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After dispatch, you will receive a tracking number (if applicable).
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You can track your order using the carrier’s website or by contacting our customer support.
For bulk shipments, tracking updates may be provided directly by our logistics team.
7. Delivery Issues
If you experience any of the following:
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Damaged products
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Missing items
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Late delivery
Please contact us within 48 hours of receiving your order.
📧 Email: info@scentflexagro.com
📞 Phone: +91 78349 23766
Our team will assist with replacement, reshipment, or resolution.
8. Risk & Ownership
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Products remain the responsibility of SCENTFLEX DISTRIBUTION PRIVATE LIMITED until dispatched.
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After dispatch, the risk of loss or damage passes to the buyer.
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Insurance for bulk shipments is available upon request.
9. Contact Us
For shipping inquiries or assistance, contact:
SCENTFLEX DISTRIBUTION PRIVATE LIMITED
📍 Office No. 112, Dilkap Centre, Andheri Kurla Road, Survey No 15, Next To Akruti Orchid Park, Sakinaka, Mumbai – 400072
📧 Email: info@scentflexagro.com
📞 Phone: +91 78349 23766